- Look for “pinch points” that trap small fingers, cracked sidewalks, seasonal slick spots where people walk, and such. Any places you do not want customers into? Solve them. Your lawyer will hate you. He loses fees. Your insurer will like you. They (and you?) save money. Your customers probably, will not even notice, until they cannot sue you because they slipped on the ice.
- You have to think like a four-year-old boy (they get into trouble; I know from personal experience). They stick fingers into places fingers should not go (pinch points). They stumble over the pattern in concrete. They pour sodas down your office printer. (OK, maybe will take a month or two to fix all these, but now you have the list, and can tackle each one as you have time and money.) And, now that you have reduced the obvious hazards, consider business liability insurance.
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